What eTIMS Billing Software does for a e-commerce & online retail store
eTIMS billing files a compliant tax invoice with KRA on every sale, with no manual entry. For a e-commerce & online retail store, the value shows up exactly where the work is hardest.
An online retailer manages inventory across physical and digital channels, requiring real-time sync. E-commerce margins are 25 to 45 percent, with shipping and payment fees as major costs.
Online retailers need eTIMS invoicing, consumer protection compliance, and data privacy certification. Veira handles that as part of the same sale, so compliance is not a separate evening job.
E-Commerce & Online Retail Stores run differently, and the software should too
A generic till misses the details that decide whether a e-commerce & online retail store makes money. These are the ones that matter:
- 1
The daily reality
Inventory across multiple channels. eTIMS Billing Software built for a e-commerce & online retail store turns that into a number you can act on, and you also issue a KRA compliant eTIMS invoice on every sale.
- 2
Where the margin leaks
Order fulfillment and delivery. eTIMS Billing Software built for a e-commerce & online retail store turns that into a number you can act on, and you also queue invoices offline and submit when reconnected.
- 3
What slows the counter
Customer support and returns management. eTIMS Billing Software built for a e-commerce & online retail store turns that into a number you can act on, and you also keep a clean audit trail you can export in one click.
- 4
What buyers expect
Payment gateway reconciliation. eTIMS Billing Software built for a e-commerce & online retail store turns that into a number you can act on, and you also give registered buyers the invoice they need to claim input VAT.
What to look for in eTIMS Billing Software for a e-commerce & online retail store
- eTIMS filing built in, not a separate fee. This matters for a e-commerce & online retail store because of inventory across multiple channels.
- Offline queueing so an outage does not stop billing. This matters for a e-commerce & online retail store because of order fulfillment and delivery.
- An exportable audit trail. This matters for a e-commerce & online retail store because of customer support and returns management.
- Support that handles KRA onboarding with you. This matters for a e-commerce & online retail store because of payment gateway reconciliation.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real e-commerce & online retail store example
A Nairobi e-commerce business with KES 50,000 daily sales cannot sync inventory across platforms or track customer fulfillment.
- Inventory across multiple channels.
- Order fulfillment and delivery.
- Customer support and returns management.
- Issue a KRA compliant eTIMS invoice on every sale.
- Queue invoices offline and submit when reconnected.
- Keep a clean audit trail you can export in one click.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Online retailers need eTIMS invoicing, consumer protection compliance, and data privacy certification.
eTIMS billing files a compliant tax invoice with KRA on every sale, with no manual entry. Here is what that looks like with Veira:
- Issue a KRA compliant eTIMS invoice on every sale
- Queue invoices offline and submit when reconnected
- Keep a clean audit trail you can export in one click
- Give registered buyers the invoice they need to claim input VAT
Related questions
Frequently asked questions
Is eTIMS Billing Software hard to set up for a e-commerce & online retail store?
Does it keep working offline?
Does it handle M-Pesa for a e-commerce & online retail store?
Is it KRA eTIMS compliant?
How much does eTIMS Billing Software cost for a e-commerce & online retail store in Kenya?
Can it run more than one e-commerce & online retail store?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one e-commerce & online retail store or several across Kenya, Veira gives you eTIMS billing that fits the trade instead of fighting it. Book a free demo and see it work with your own online product catalog.