What Sales and Reporting Software does for a e-commerce & online retail store
Reporting turns every sale into live numbers: best sellers, margins, cashier performance and branch comparisons. For a e-commerce & online retail store, the value shows up exactly where the work is hardest.
An online retailer manages inventory across physical and digital channels, requiring real-time sync. E-commerce margins are 25 to 45 percent, with shipping and payment fees as major costs.
Online retailers need eTIMS invoicing, consumer protection compliance, and data privacy certification. Veira handles that as part of the same sale, so compliance is not a separate evening job.
E-Commerce & Online Retail Stores run differently, and the software should too
A generic till misses the details that decide whether a e-commerce & online retail store makes money. These are the ones that matter:
- 1
The daily reality
Inventory across multiple channels. Sales and Reporting Software built for a e-commerce & online retail store turns that into a number you can act on, and you also see live sales, margin and best sellers from your phone.
- 2
Where the margin leaks
Order fulfillment and delivery. Sales and Reporting Software built for a e-commerce & online retail store turns that into a number you can act on, and you also compare branches and cashiers side by side.
- 3
What slows the counter
Customer support and returns management. Sales and Reporting Software built for a e-commerce & online retail store turns that into a number you can act on, and you also spot the products and shifts that make real money.
- 4
What buyers expect
Payment gateway reconciliation. Sales and Reporting Software built for a e-commerce & online retail store turns that into a number you can act on, and you also get daily and weekly summaries without spreadsheets.
What to look for in Sales and Reporting Software for a e-commerce & online retail store
- Live dashboards on mobile. This matters for a e-commerce & online retail store because of inventory across multiple channels.
- Margin per product and per branch. This matters for a e-commerce & online retail store because of order fulfillment and delivery.
- Cashier and shift breakdowns. This matters for a e-commerce & online retail store because of customer support and returns management.
- Automated daily and weekly summaries. This matters for a e-commerce & online retail store because of payment gateway reconciliation.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real e-commerce & online retail store example
A Nairobi e-commerce business with KES 50,000 daily sales cannot sync inventory across platforms or track customer fulfillment.
- Inventory across multiple channels.
- Order fulfillment and delivery.
- Customer support and returns management.
- See live sales, margin and best sellers from your phone.
- Compare branches and cashiers side by side.
- Spot the products and shifts that make real money.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Online retailers need eTIMS invoicing, consumer protection compliance, and data privacy certification.
Reporting turns every sale into live numbers: best sellers, margins, cashier performance and branch comparisons. Here is what that looks like with Veira:
- See live sales, margin and best sellers from your phone
- Compare branches and cashiers side by side
- Spot the products and shifts that make real money
- Get daily and weekly summaries without spreadsheets
Related questions
Frequently asked questions
Is Sales and Reporting Software hard to set up for a e-commerce & online retail store?
Does it keep working offline?
Does it handle M-Pesa for a e-commerce & online retail store?
Is it KRA eTIMS compliant?
How much does Sales and Reporting Software cost for a e-commerce & online retail store in Kenya?
Can it run more than one e-commerce & online retail store?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one e-commerce & online retail store or several across Kenya, Veira gives you sales reporting that fits the trade instead of fighting it. Book a free demo and see it work with your own online product catalog.