What POS Software does for a e-commerce & online retail store
A POS rings up each sale, takes M-Pesa and cash, prints a receipt and updates stock in one step. For a e-commerce & online retail store, the value shows up exactly where the work is hardest.
An online retailer manages inventory across physical and digital channels, requiring real-time sync. E-commerce margins are 25 to 45 percent, with shipping and payment fees as major costs.
Online retailers need eTIMS invoicing, consumer protection compliance, and data privacy certification. Veira handles that as part of the same sale, so compliance is not a separate evening job.
E-Commerce & Online Retail Stores run differently, and the software should too
A generic till misses the details that decide whether a e-commerce & online retail store makes money. These are the ones that matter:
- 1
The daily reality
Inventory across multiple channels. POS Software built for a e-commerce & online retail store turns that into a number you can act on, and you also sell in seconds on a phone, tablet or the free Veira terminal.
- 2
Where the margin leaks
Order fulfillment and delivery. POS Software built for a e-commerce & online retail store turns that into a number you can act on, and you also take Buy Goods, Paybill and Pochi la Biashara payments at the till.
- 3
What slows the counter
Customer support and returns management. POS Software built for a e-commerce & online retail store turns that into a number you can act on, and you also keep selling offline and sync the moment the network returns.
- 4
What buyers expect
Payment gateway reconciliation. POS Software built for a e-commerce & online retail store turns that into a number you can act on, and you also file a compliant eTIMS invoice on every sale automatically.
What to look for in POS Software for a e-commerce & online retail store
- Offline mode that keeps the queue moving during outages. This matters for a e-commerce & online retail store because of inventory across multiple channels.
- M-Pesa built in so payments reconcile themselves. This matters for a e-commerce & online retail store because of order fulfillment and delivery.
- eTIMS filing included, not a paid add on. This matters for a e-commerce & online retail store because of customer support and returns management.
- Live reports you can open from your phone. This matters for a e-commerce & online retail store because of payment gateway reconciliation.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real e-commerce & online retail store example
A Nairobi e-commerce business with KES 50,000 daily sales cannot sync inventory across platforms or track customer fulfillment.
- Inventory across multiple channels.
- Order fulfillment and delivery.
- Customer support and returns management.
- Sell in seconds on a phone, tablet or the free Veira terminal.
- Take Buy Goods, Paybill and Pochi la Biashara payments at the till.
- Keep selling offline and sync the moment the network returns.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Online retailers need eTIMS invoicing, consumer protection compliance, and data privacy certification.
A POS rings up each sale, takes M-Pesa and cash, prints a receipt and updates stock in one step. Here is what that looks like with Veira:
- Sell in seconds on a phone, tablet or the free Veira terminal
- Take Buy Goods, Paybill and Pochi la Biashara payments at the till
- Keep selling offline and sync the moment the network returns
- File a compliant eTIMS invoice on every sale automatically
Related questions
Frequently asked questions
Is POS Software hard to set up for a e-commerce & online retail store?
Does it keep working offline?
Does it handle M-Pesa for a e-commerce & online retail store?
Is it KRA eTIMS compliant?
How much does POS Software cost for a e-commerce & online retail store in Kenya?
Can it run more than one e-commerce & online retail store?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one e-commerce & online retail store or several across Kenya, Veira gives you point of sale that fits the trade instead of fighting it. Book a free demo and see it work with your own online product catalog.