What Inventory Management Software does for a e-commerce & online retail store
Inventory software tracks what you hold, what is selling and what to reorder, across one shop or many. For a e-commerce & online retail store, the value shows up exactly where the work is hardest.
An online retailer manages inventory across physical and digital channels, requiring real-time sync. E-commerce margins are 25 to 45 percent, with shipping and payment fees as major costs.
Online retailers need eTIMS invoicing, consumer protection compliance, and data privacy certification. Veira handles that as part of the same sale, so compliance is not a separate evening job.
E-Commerce & Online Retail Stores run differently, and the software should too
A generic till misses the details that decide whether a e-commerce & online retail store makes money. These are the ones that matter:
- 1
The daily reality
Inventory across multiple channels. Inventory Management Software built for a e-commerce & online retail store turns that into a number you can act on, and you also see live stock by item, by branch and by value.
- 2
Where the margin leaks
Order fulfillment and delivery. Inventory Management Software built for a e-commerce & online retail store turns that into a number you can act on, and you also get a reorder alert before a fast mover runs out.
- 3
What slows the counter
Customer support and returns management. Inventory Management Software built for a e-commerce & online retail store turns that into a number you can act on, and you also flag dead stock that is freezing your cash.
- 4
What buyers expect
Payment gateway reconciliation. Inventory Management Software built for a e-commerce & online retail store turns that into a number you can act on, and you also count and reconcile stock without closing the shop.
What to look for in Inventory Management Software for a e-commerce & online retail store
- Reorder points set from real sales history. This matters for a e-commerce & online retail store because of inventory across multiple channels.
- Dead stock and expiry flags. This matters for a e-commerce & online retail store because of order fulfillment and delivery.
- Multi branch stock in one dashboard. This matters for a e-commerce & online retail store because of customer support and returns management.
- Barcode and quick stock count support. This matters for a e-commerce & online retail store because of payment gateway reconciliation.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real e-commerce & online retail store example
A Nairobi e-commerce business with KES 50,000 daily sales cannot sync inventory across platforms or track customer fulfillment.
- Inventory across multiple channels.
- Order fulfillment and delivery.
- Customer support and returns management.
- See live stock by item, by branch and by value.
- Get a reorder alert before a fast mover runs out.
- Flag dead stock that is freezing your cash.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Online retailers need eTIMS invoicing, consumer protection compliance, and data privacy certification.
Inventory software tracks what you hold, what is selling and what to reorder, across one shop or many. Here is what that looks like with Veira:
- See live stock by item, by branch and by value
- Get a reorder alert before a fast mover runs out
- Flag dead stock that is freezing your cash
- Count and reconcile stock without closing the shop
Frequently asked questions
Is Inventory Management Software hard to set up for a e-commerce & online retail store?
Does it keep working offline?
Does it handle M-Pesa for a e-commerce & online retail store?
Is it KRA eTIMS compliant?
How much does Inventory Management Software cost for a e-commerce & online retail store in Kenya?
Can it run more than one e-commerce & online retail store?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one e-commerce & online retail store or several across Kenya, Veira gives you inventory management that fits the trade instead of fighting it. Book a free demo and see it work with your own online product catalog.