Privacy policy

Veira Operations Ltd ("Veira", "we", "us") provides point-of-sale software, hardware and related services to Kenyan businesses. This policy explains how we handle personal data when you visit veirahq.com, contact us or use Veira products.

We collect information you provide directly, such as your name, business name, phone number, email address, billing details and support messages.

When you use Veira, we process transaction, inventory and compliance data needed to operate your account, including sales records submitted to KRA eTIMS where applicable.

We also collect limited technical data such as device identifiers, app version, log data and cookies needed to secure and improve the service.

We use your data to provide and improve Veira, process payments, deliver support, meet legal and regulatory obligations, and send service communications you have requested.

We do not sell your personal data.

We share data with service providers who help us operate Veira, such as payment processors, cloud hosts and messaging providers, under appropriate confidentiality and security obligations.

We may also disclose data where required by law or to protect the rights, safety and integrity of Veira, our customers and the public.

We retain data for as long as your account is active and as required for legal, tax and audit purposes.

You may request access, correction or deletion of your personal data, or object to certain processing, by emailing hello@veirahq.com.

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.