Staff accountability: know what your staff sell, void and discount

By Veira · Updated September 2026

Accountability, not surveillance

This page is not about accusing anyone. It is about a business owner being able to answer a simple question: who did this. Individual logins, clear permissions and a record of voids and discounts turn a shared till, where everything is anonymous, into one where every action has a name attached.

Most Kenyan shops run on a shared till login and a lot of trust. That works until a discrepancy shows up and nobody can say what happened, because the system never recorded who was on shift when it did.

Veira does not add a layer of monitoring on top of your POS. Accountability is built into how the POS already works: a login identifies who is selling, a permission decides what they can do, and every void or discount is logged as part of the sale, not a separate step anyone can skip.

What's included

Individual staff accounts

Every team member logs in as themselves, not a shared PIN. Every sale, void and discount is tied to a person, not "the till".

Permissions

Decide who can void a sale, apply a discount, open the cash drawer without a sale, or edit stock. Owners set the limits once.

Sales history

See what each staff member sold, by shift, by day or by month, without pulling a separate report together by hand.

Voids and discounts

Every void and every discount is logged with who applied it and why, so patterns are visible instead of buried in paper receipts.

Cash reconciliation

Expected cash from the till versus what is actually counted at close of shift, by the person who worked that shift.

Audit trail

A record of who did what and when, across sales, stock and settings, so a question about a transaction has an answer.

Related

Frequently asked questions

Does Veira prevent staff theft?
Veira does not make claims about preventing theft. What it does is give every action, a sale, a void, a discount, a stock change, a named owner and a timestamp, so patterns that would otherwise be invisible become visible to the business owner.
Can staff see each other's sales or accounts?
That depends on the permissions the owner sets. Individual accounts mean each login is separate; what a staff member can see or do is configured by the business, not fixed by Veira.
How many staff accounts are included?
Starter includes 1-2 users. Growth and above include unlimited users, so every team member can have their own login regardless of team size.
Can I require a manager approval for voids or discounts?
Yes, permission levels can require a manager or owner login to authorise a void or a discount above a set amount.
Does this work across multiple branches?
Yes, on plans with multiple branches, accountability reporting can be viewed per branch or across the whole business.
How much does this cost?
Individual accounts and permissions are included from the Growth plan (KES 5,999/month). Starter (KES 2,999/month) supports 1-2 users on a shared login.

About this page

Capabilities described here reflect Veira's product as sold today. Individual accounts and permission controls are available from the Growth plan upward. Last updated 2026-09-07.

Give every sale, void and discount a name attached to it, with Veira's built-in accountability tools.

Need help, or want to talk it through first? Chat with us on WhatsApp