eTIMS Software Customs Brokers & Clearing Agents

eTIMS Billing Software for Customs Brokers & Clearing Agents in Kenya

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By Veira eTIMS Team
Published June 2026
Updated July 2026

If you are comparing etims software for customs brokers & clearing agents in Kenya, the real test is simple: does it fit the way a customs broker & clearing agent actually runs? eTIMS billing files a compliant tax invoice with KRA on every sale, with no manual entry. In a customs broker & clearing agent, that means handling multiple clients with overlapping shipments and regulatory changes and tariff updates without slowing the counter.

Key takeaways
  • A customs broker & clearing agent needs eTIMS billing that handles multiple clients with overlapping shipments, not a generic till.
  • Issue a KRA compliant eTIMS invoice on every sale.
  • Give registered buyers the invoice they need to claim input VAT.
  • Works the same whether you run one shop or several.
eTIMS
compliant invoice filed on every sale
16% VAT
handled automatically
Audit trail
exported in one click
Why Kenyan businesses choose Veira
500+
Kenyan businesses trust Veira
KRA-aligned
eTIMS, auditor-approved
Free
Veira terminal with every plan
30-day
money-back guarantee
On this page
  1. What eTIMS Billing Software does for a customs broker & clearing agent
  2. Built for the trade
  3. What to look for
  4. How it compares
  5. A real customs broker & clearing agent example
  6. Frequently asked questions

What eTIMS Billing Software does for a customs broker & clearing agent

eTIMS billing files a compliant tax invoice with KRA on every sale, with no manual entry. For a customs broker & clearing agent, the value shows up exactly where the work is hardest.

A broker manages documents, timelines and costs for each client shipment. Broker margins are service based, typically 8-12 percent of clearance costs.

Brokers must file compliant invoices to KRA and maintain detailed client service records. Veira handles that as part of the same sale, so compliance is not a separate evening job.

Customs Brokers & Clearing Agents run differently, and the software should too

A generic till misses the details that decide whether a customs broker & clearing agent makes money. These are the ones that matter:

  1. 1

    The daily reality

    Multiple clients with overlapping shipments. eTIMS Billing Software built for a customs broker & clearing agent turns that into a number you can act on, and you also issue a KRA compliant eTIMS invoice on every sale.

  2. 2

    Where the margin leaks

    Regulatory changes and tariff updates. eTIMS Billing Software built for a customs broker & clearing agent turns that into a number you can act on, and you also queue invoices offline and submit when reconnected.

  3. 3

    What slows the counter

    Government fee payments and reconciliation. eTIMS Billing Software built for a customs broker & clearing agent turns that into a number you can act on, and you also keep a clean audit trail you can export in one click.

  4. 4

    What buyers expect

    Time sensitive document handling. eTIMS Billing Software built for a customs broker & clearing agent turns that into a number you can act on, and you also give registered buyers the invoice they need to claim input VAT.

What to look for in eTIMS Billing Software for a customs broker & clearing agent

Key takeaways
  • eTIMS filing built in, not a separate fee. This matters for a customs broker & clearing agent because of multiple clients with overlapping shipments.
  • Offline queueing so an outage does not stop billing. This matters for a customs broker & clearing agent because of regulatory changes and tariff updates.
  • An exportable audit trail. This matters for a customs broker & clearing agent because of government fee payments and reconciliation.
  • Support that handles KRA onboarding with you. This matters for a customs broker & clearing agent because of time sensitive document handling.

A notebook and a basic till, or Veira

Notebook or basic tillVeira
Counting stockBy hand, rarely matches the shelfLive by item, branch and value
M-Pesa at the counterChecked on a separate phoneMatched to each sale automatically
eTIMS invoicesTyped in later, if at allFiled on every sale, even offline
Knowing your numbersA monthly guessLive margin and takings on your phone

A real customs broker & clearing agent example

A Nairobi broker clearing 40 shipments monthly cannot track which client owes what fees or reconcile government payments.

Before
  • Multiple clients with overlapping shipments.
  • Regulatory changes and tariff updates.
  • Government fee payments and reconciliation.
With Veira
  • Issue a KRA compliant eTIMS invoice on every sale.
  • Queue invoices offline and submit when reconnected.
  • Keep a clean audit trail you can export in one click.
With eTIMS Billing Software from Veira, every sale produces a compliant invoice with no manual entry, and the full audit trail exports in one click, so they run the agent on real numbers instead of a guess.
Stay eTIMS compliant

Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Brokers must file compliant invoices to KRA and maintain detailed client service records.

The free Veira terminal running etims billing software for a customs broker & clearing agent
The free Veira terminal: sell, take M-Pesa Buy Goods and Pochi, and file eTIMS from one device.
How Veira helps

eTIMS billing files a compliant tax invoice with KRA on every sale, with no manual entry. Here is what that looks like with Veira:

  • Issue a KRA compliant eTIMS invoice on every sale
  • Queue invoices offline and submit when reconnected
  • Keep a clean audit trail you can export in one click
  • Give registered buyers the invoice they need to claim input VAT

Related questions

Frequently asked questions

Is eTIMS Billing Software hard to set up for a customs broker & clearing agent?
No. Veira runs on a phone, tablet or the free Veira terminal, and the team helps you load your customs clearance and documentation and go live the same day, often in Kenya within hours.
Does it keep working offline?
Yes. Veira keeps selling when the network drops and syncs sales and eTIMS invoices once it returns, so an outage in Kenya never stops the queue at your counter.
Does it handle M-Pesa for a customs broker & clearing agent?
Yes. Buy Goods, Paybill and Pochi la Biashara are built in, and every payment is matched to its sale, so the till balances itself at close.
Is it KRA eTIMS compliant?
Yes. Veira files a compliant eTIMS invoice on every sale. Brokers must file compliant invoices to KRA and maintain detailed client service records.
How much does eTIMS Billing Software cost for a customs broker & clearing agent in Kenya?
The Veira terminal is free and you pay a simple monthly subscription, so there is no large machine to buy upfront. Book a demo for a quote based on your agent setup.
Can it run more than one customs broker & clearing agent?
Yes. One dashboard shows stock, sales and takings across every branch, so you can run several customs brokers & clearing agents from your phone.
Expert sourcing

Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses

Whether you run one customs broker & clearing agent or several across Kenya, Veira gives you eTIMS billing that fits the trade instead of fighting it. Book a free demo and see it work with your own customs clearance and documentation.

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