What eTIMS Billing Software does for a customs broker & clearing agent
eTIMS billing files a compliant tax invoice with KRA on every sale, with no manual entry. For a customs broker & clearing agent, the value shows up exactly where the work is hardest.
A broker manages documents, timelines and costs for each client shipment. Broker margins are service based, typically 8-12 percent of clearance costs.
Brokers must file compliant invoices to KRA and maintain detailed client service records. Veira handles that as part of the same sale, so compliance is not a separate evening job.
Customs Brokers & Clearing Agents run differently, and the software should too
A generic till misses the details that decide whether a customs broker & clearing agent makes money. These are the ones that matter:
- 1
The daily reality
Multiple clients with overlapping shipments. eTIMS Billing Software built for a customs broker & clearing agent turns that into a number you can act on, and you also issue a KRA compliant eTIMS invoice on every sale.
- 2
Where the margin leaks
Regulatory changes and tariff updates. eTIMS Billing Software built for a customs broker & clearing agent turns that into a number you can act on, and you also queue invoices offline and submit when reconnected.
- 3
What slows the counter
Government fee payments and reconciliation. eTIMS Billing Software built for a customs broker & clearing agent turns that into a number you can act on, and you also keep a clean audit trail you can export in one click.
- 4
What buyers expect
Time sensitive document handling. eTIMS Billing Software built for a customs broker & clearing agent turns that into a number you can act on, and you also give registered buyers the invoice they need to claim input VAT.
What to look for in eTIMS Billing Software for a customs broker & clearing agent
- eTIMS filing built in, not a separate fee. This matters for a customs broker & clearing agent because of multiple clients with overlapping shipments.
- Offline queueing so an outage does not stop billing. This matters for a customs broker & clearing agent because of regulatory changes and tariff updates.
- An exportable audit trail. This matters for a customs broker & clearing agent because of government fee payments and reconciliation.
- Support that handles KRA onboarding with you. This matters for a customs broker & clearing agent because of time sensitive document handling.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real customs broker & clearing agent example
A Nairobi broker clearing 40 shipments monthly cannot track which client owes what fees or reconcile government payments.
- Multiple clients with overlapping shipments.
- Regulatory changes and tariff updates.
- Government fee payments and reconciliation.
- Issue a KRA compliant eTIMS invoice on every sale.
- Queue invoices offline and submit when reconnected.
- Keep a clean audit trail you can export in one click.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Brokers must file compliant invoices to KRA and maintain detailed client service records.

eTIMS billing files a compliant tax invoice with KRA on every sale, with no manual entry. Here is what that looks like with Veira:
- Issue a KRA compliant eTIMS invoice on every sale
- Queue invoices offline and submit when reconnected
- Keep a clean audit trail you can export in one click
- Give registered buyers the invoice they need to claim input VAT
Related questions
Frequently asked questions
Is eTIMS Billing Software hard to set up for a customs broker & clearing agent?
Does it keep working offline?
Does it handle M-Pesa for a customs broker & clearing agent?
Is it KRA eTIMS compliant?
How much does eTIMS Billing Software cost for a customs broker & clearing agent in Kenya?
Can it run more than one customs broker & clearing agent?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one customs broker & clearing agent or several across Kenya, Veira gives you eTIMS billing that fits the trade instead of fighting it. Book a free demo and see it work with your own customs clearance and documentation.