What POS Software does for a customs broker & clearing agent
A POS rings up each sale, takes M-Pesa and cash, prints a receipt and updates stock in one step. For a customs broker & clearing agent, the value shows up exactly where the work is hardest.
A broker manages documents, timelines and costs for each client shipment. Broker margins are service based, typically 8-12 percent of clearance costs.
Brokers must file compliant invoices to KRA and maintain detailed client service records. Veira handles that as part of the same sale, so compliance is not a separate evening job.
Customs Brokers & Clearing Agents run differently, and the software should too
A generic till misses the details that decide whether a customs broker & clearing agent makes money. These are the ones that matter:
- 1
The daily reality
Multiple clients with overlapping shipments. POS Software built for a customs broker & clearing agent turns that into a number you can act on, and you also sell in seconds on a phone, tablet or the free Veira terminal.
- 2
Where the margin leaks
Regulatory changes and tariff updates. POS Software built for a customs broker & clearing agent turns that into a number you can act on, and you also take Buy Goods, Paybill and Pochi la Biashara payments at the till.
- 3
What slows the counter
Government fee payments and reconciliation. POS Software built for a customs broker & clearing agent turns that into a number you can act on, and you also keep selling offline and sync the moment the network returns.
- 4
What buyers expect
Time sensitive document handling. POS Software built for a customs broker & clearing agent turns that into a number you can act on, and you also file a compliant eTIMS invoice on every sale automatically.
What to look for in POS Software for a customs broker & clearing agent
- Offline mode that keeps the queue moving during outages. This matters for a customs broker & clearing agent because of multiple clients with overlapping shipments.
- M-Pesa built in so payments reconcile themselves. This matters for a customs broker & clearing agent because of regulatory changes and tariff updates.
- eTIMS filing included, not a paid add on. This matters for a customs broker & clearing agent because of government fee payments and reconciliation.
- Live reports you can open from your phone. This matters for a customs broker & clearing agent because of time sensitive document handling.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real customs broker & clearing agent example
A Nairobi broker clearing 40 shipments monthly cannot track which client owes what fees or reconcile government payments.
- Multiple clients with overlapping shipments.
- Regulatory changes and tariff updates.
- Government fee payments and reconciliation.
- Sell in seconds on a phone, tablet or the free Veira terminal.
- Take Buy Goods, Paybill and Pochi la Biashara payments at the till.
- Keep selling offline and sync the moment the network returns.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Brokers must file compliant invoices to KRA and maintain detailed client service records.
A POS rings up each sale, takes M-Pesa and cash, prints a receipt and updates stock in one step. Here is what that looks like with Veira:
- Sell in seconds on a phone, tablet or the free Veira terminal
- Take Buy Goods, Paybill and Pochi la Biashara payments at the till
- Keep selling offline and sync the moment the network returns
- File a compliant eTIMS invoice on every sale automatically
Related questions
Frequently asked questions
Is POS Software hard to set up for a customs broker & clearing agent?
Does it keep working offline?
Does it handle M-Pesa for a customs broker & clearing agent?
Is it KRA eTIMS compliant?
How much does POS Software cost for a customs broker & clearing agent in Kenya?
Can it run more than one customs broker & clearing agent?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one customs broker & clearing agent or several across Kenya, Veira gives you point of sale that fits the trade instead of fighting it. Book a free demo and see it work with your own customs clearance and documentation.