What Mobile Money Agent Software does for a customs broker & clearing agent
Mobile money agent software tracks money sent, received, exchanged and cashed at the agent point, with reconciliation to M-Pesa backend. For a customs broker & clearing agent, the value shows up exactly where the work is hardest.
A broker manages documents, timelines and costs for each client shipment. Broker margins are service based, typically 8-12 percent of clearance costs.
Brokers must file compliant invoices to KRA and maintain detailed client service records. Veira handles that as part of the same sale, so compliance is not a separate evening job.
Customs Brokers & Clearing Agents run differently, and the software should too
A generic till misses the details that decide whether a customs broker & clearing agent makes money. These are the ones that matter:
- 1
The daily reality
Multiple clients with overlapping shipments. Mobile Money Agent Software built for a customs broker & clearing agent turns that into a number you can act on, and you also process every M-Pesa send, cash out and balance transfer instantly.
- 2
Where the margin leaks
Regulatory changes and tariff updates. Mobile Money Agent Software built for a customs broker & clearing agent turns that into a number you can act on, and you also track commissions earned per transaction type.
- 3
What slows the counter
Government fee payments and reconciliation. Mobile Money Agent Software built for a customs broker & clearing agent turns that into a number you can act on, and you also reconcile daily float and commissions automatically.
- 4
What buyers expect
Time sensitive document handling. Mobile Money Agent Software built for a customs broker & clearing agent turns that into a number you can act on, and you also issue compliant eTIMS receipts for services provided.
What to look for in Mobile Money Agent Software for a customs broker & clearing agent
- Real-time transaction logging and float tracking. This matters for a customs broker & clearing agent because of multiple clients with overlapping shipments.
- Commission calculations by transaction type. This matters for a customs broker & clearing agent because of regulatory changes and tariff updates.
- Automatic daily settlement and reconciliation. This matters for a customs broker & clearing agent because of government fee payments and reconciliation.
- eTIMS receipt generation for audit trail. This matters for a customs broker & clearing agent because of time sensitive document handling.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real customs broker & clearing agent example
A Nairobi broker clearing 40 shipments monthly cannot track which client owes what fees or reconcile government payments.
- Multiple clients with overlapping shipments.
- Regulatory changes and tariff updates.
- Government fee payments and reconciliation.
- Process every M-Pesa send, cash out and balance transfer instantly.
- Track commissions earned per transaction type.
- Reconcile daily float and commissions automatically.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Brokers must file compliant invoices to KRA and maintain detailed client service records.

Mobile money agent software tracks money sent, received, exchanged and cashed at the agent point, with reconciliation to M-Pesa backend. Here is what that looks like with Veira:
- Process every M-Pesa send, cash out and balance transfer instantly
- Track commissions earned per transaction type
- Reconcile daily float and commissions automatically
- Issue compliant eTIMS receipts for services provided
Frequently asked questions
Is Mobile Money Agent Software hard to set up for a customs broker & clearing agent?
Does it keep working offline?
Does it handle M-Pesa for a customs broker & clearing agent?
Is it KRA eTIMS compliant?
How much does Mobile Money Agent Software cost for a customs broker & clearing agent in Kenya?
Can it run more than one customs broker & clearing agent?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one customs broker & clearing agent or several across Kenya, Veira gives you mobile money agent that fits the trade instead of fighting it. Book a free demo and see it work with your own customs clearance and documentation.