What POS Software does for a delivery service
A POS rings up each sale, takes M-Pesa and cash, prints a receipt and updates stock in one step. For a delivery service, the value shows up exactly where the work is hardest.
A delivery service tracks active shipments by location, status and delivery date. Delivery margins come from per-shipment fees and distance charges minus fuel and driver costs.
Senders and recipients need compliant receipts and tracking information for valuable shipments. Veira handles that as part of the same sale, so compliance is not a separate evening job.
Delivery Services run differently, and the software should too
A generic till misses the details that decide whether a delivery service makes money. These are the ones that matter:
- 1
The daily reality
Parcel tracking and delivery confirmation. POS Software built for a delivery service turns that into a number you can act on, and you also sell in seconds on a phone, tablet or the free Veira terminal.
- 2
Where the margin leaks
Driver route optimization. POS Software built for a delivery service turns that into a number you can act on, and you also take Buy Goods, Paybill and Pochi la Biashara payments at the till.
- 3
What slows the counter
Customer complaints and damage claims. POS Software built for a delivery service turns that into a number you can act on, and you also keep selling offline and sync the moment the network returns.
- 4
What buyers expect
Payment collection and reconciliation. POS Software built for a delivery service turns that into a number you can act on, and you also file a compliant eTIMS invoice on every sale automatically.
What to look for in POS Software for a delivery service
- Offline mode that keeps the queue moving during outages. This matters for a delivery service because of parcel tracking and delivery confirmation.
- M-Pesa built in so payments reconcile themselves. This matters for a delivery service because of driver route optimization.
- eTIMS filing included, not a paid add on. This matters for a delivery service because of customer complaints and damage claims.
- Live reports you can open from your phone. This matters for a delivery service because of payment collection and reconciliation.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real delivery service example
A Nairobi delivery service handling 500 shipments daily cannot track which are on-route, delivered or failed.
- Parcel tracking and delivery confirmation.
- Driver route optimization.
- Customer complaints and damage claims.
- Sell in seconds on a phone, tablet or the free Veira terminal.
- Take Buy Goods, Paybill and Pochi la Biashara payments at the till.
- Keep selling offline and sync the moment the network returns.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Senders and recipients need compliant receipts and tracking information for valuable shipments.

A POS rings up each sale, takes M-Pesa and cash, prints a receipt and updates stock in one step. Here is what that looks like with Veira:
- Sell in seconds on a phone, tablet or the free Veira terminal
- Take Buy Goods, Paybill and Pochi la Biashara payments at the till
- Keep selling offline and sync the moment the network returns
- File a compliant eTIMS invoice on every sale automatically
Related questions
Frequently asked questions
Is POS Software hard to set up for a delivery service?
Does it keep working offline?
Does it handle M-Pesa for a delivery service?
Is it KRA eTIMS compliant?
How much does POS Software cost for a delivery service in Kenya?
Can it run more than one delivery service?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one delivery service or several across Kenya, Veira gives you point of sale that fits the trade instead of fighting it. Book a free demo and see it work with your own same day local delivery.