What eTIMS Billing Software does for a tech repair shop
eTIMS billing files a compliant tax invoice with KRA on every sale, with no manual entry. For a tech repair shop, the value shows up exactly where the work is hardest.
A repair shop holds customer devices and spare parts, so each device must be tracked with job status and parts used. Repair margins come from labour and parts markup, so accurate costing per job and parts inventory matter.
Corporate clients with multiple devices expect compliant eTIMS invoices for repair services. Veira handles that as part of the same sale, so compliance is not a separate evening job.
Tech Repair Shops run differently, and the software should too
A generic till misses the details that decide whether a tech repair shop makes money. These are the ones that matter:
- 1
The daily reality
Devices stored for repair with customer details scattered. eTIMS Billing Software built for a tech repair shop turns that into a number you can act on, and you also issue a KRA compliant eTIMS invoice on every sale.
- 2
Where the margin leaks
Diagnostic charges and parts costs to track. eTIMS Billing Software built for a tech repair shop turns that into a number you can act on, and you also queue invoices offline and submit when reconnected.
- 3
What slows the counter
Warranty claims and returns. eTIMS Billing Software built for a tech repair shop turns that into a number you can act on, and you also keep a clean audit trail you can export in one click.
- 4
What buyers expect
Fast price changes on imported parts. eTIMS Billing Software built for a tech repair shop turns that into a number you can act on, and you also give registered buyers the invoice they need to claim input VAT.
What to look for in eTIMS Billing Software for a tech repair shop
- eTIMS filing built in, not a separate fee. This matters for a tech repair shop because of devices stored for repair with customer details scattered.
- Offline queueing so an outage does not stop billing. This matters for a tech repair shop because of diagnostic charges and parts costs to track.
- An exportable audit trail. This matters for a tech repair shop because of warranty claims and returns.
- Support that handles KRA onboarding with you. This matters for a tech repair shop because of fast price changes on imported parts.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real tech repair shop example
A Nairobi tech repair shop with 100 devices in progress loses money when labour and parts use are not costed per device.
- Devices stored for repair with customer details scattered.
- Diagnostic charges and parts costs to track.
- Warranty claims and returns.
- Issue a KRA compliant eTIMS invoice on every sale.
- Queue invoices offline and submit when reconnected.
- Keep a clean audit trail you can export in one click.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Corporate clients with multiple devices expect compliant eTIMS invoices for repair services.
eTIMS billing files a compliant tax invoice with KRA on every sale, with no manual entry. Here is what that looks like with Veira:
- Issue a KRA compliant eTIMS invoice on every sale
- Queue invoices offline and submit when reconnected
- Keep a clean audit trail you can export in one click
- Give registered buyers the invoice they need to claim input VAT
Related questions
Frequently asked questions
Is eTIMS Billing Software hard to set up for a tech repair shop?
Does it keep working offline?
Does it handle M-Pesa for a tech repair shop?
Is it KRA eTIMS compliant?
How much does eTIMS Billing Software cost for a tech repair shop in Kenya?
Can it run more than one tech repair shop?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one tech repair shop or several across Kenya, Veira gives you eTIMS billing that fits the trade instead of fighting it. Book a free demo and see it work with your own phone screen and battery repairs.