What eTIMS Billing Software does for a business process outsourcing
eTIMS billing files a compliant tax invoice with KRA on every sale, with no manual entry. For a business process outsourcing, the value shows up exactly where the work is hardest.
A BPO provider tracks client projects, staff workload, document volumes and quality metrics. BPO margins depend on labor costs, process efficiency and client rates.
Data security compliance and client confidentiality agreements are critical. Veira handles that as part of the same sale, so compliance is not a separate evening job.
Business Process Outsourcing Services run differently, and the software should too
A generic till misses the details that decide whether a business process outsourcing makes money. These are the ones that matter:
- 1
The daily reality
Managing workload across clients and staff. eTIMS Billing Software built for a business process outsourcing turns that into a number you can act on, and you also issue a KRA compliant eTIMS invoice on every sale.
- 2
Where the margin leaks
Maintaining data security and confidentiality. eTIMS Billing Software built for a business process outsourcing turns that into a number you can act on, and you also queue invoices offline and submit when reconnected.
- 3
What slows the counter
Tracking work completion and quality. eTIMS Billing Software built for a business process outsourcing turns that into a number you can act on, and you also keep a clean audit trail you can export in one click.
- 4
What buyers expect
Billing and payment collection per client. eTIMS Billing Software built for a business process outsourcing turns that into a number you can act on, and you also give registered buyers the invoice they need to claim input VAT.
What to look for in eTIMS Billing Software for a business process outsourcing
- eTIMS filing built in, not a separate fee. This matters for a business process outsourcing because of managing workload across clients and staff.
- Offline queueing so an outage does not stop billing. This matters for a business process outsourcing because of maintaining data security and confidentiality.
- An exportable audit trail. This matters for a business process outsourcing because of tracking work completion and quality.
- Support that handles KRA onboarding with you. This matters for a business process outsourcing because of billing and payment collection per client.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real business process outsourcing example
A Nairobi BPO with 50 staff handling 10 clients cannot track which staff worked on which client, how much work was completed or if the client was billed.
- Managing workload across clients and staff.
- Maintaining data security and confidentiality.
- Tracking work completion and quality.
- Issue a KRA compliant eTIMS invoice on every sale.
- Queue invoices offline and submit when reconnected.
- Keep a clean audit trail you can export in one click.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Data security compliance and client confidentiality agreements are critical.
eTIMS billing files a compliant tax invoice with KRA on every sale, with no manual entry. Here is what that looks like with Veira:
- Issue a KRA compliant eTIMS invoice on every sale
- Queue invoices offline and submit when reconnected
- Keep a clean audit trail you can export in one click
- Give registered buyers the invoice they need to claim input VAT
Related questions
Frequently asked questions
Is eTIMS Billing Software hard to set up for a business process outsourcing?
Does it keep working offline?
Does it handle M-Pesa for a business process outsourcing?
Is it KRA eTIMS compliant?
How much does eTIMS Billing Software cost for a business process outsourcing in Kenya?
Can it run more than one business process outsourcing?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one business process outsourcing or several across Kenya, Veira gives you eTIMS billing that fits the trade instead of fighting it. Book a free demo and see it work with your own data entry and processing.