What POS Software does for a courier service
A POS rings up each sale, takes M-Pesa and cash, prints a receipt and updates stock in one step. For a courier service, the value shows up exactly where the work is hardest.
A courier tracks shipments by sender, recipient, weight, value and urgency level. Courier margins are strong on express and international services but thin on local delivery.
Corporate and international customers need detailed proof of delivery and compliant invoices. Veira handles that as part of the same sale, so compliance is not a separate evening job.
Courier Services run differently, and the software should too
A generic till misses the details that decide whether a courier service makes money. These are the ones that matter:
- 1
The daily reality
Shipment tracking across destinations. POS Software built for a courier service turns that into a number you can act on, and you also sell in seconds on a phone, tablet or the free Veira terminal.
- 2
Where the margin leaks
Proof of delivery collection. POS Software built for a courier service turns that into a number you can act on, and you also take Buy Goods, Paybill and Pochi la Biashara payments at the till.
- 3
What slows the counter
Customer complaints and resolution. POS Software built for a courier service turns that into a number you can act on, and you also keep selling offline and sync the moment the network returns.
- 4
What buyers expect
International documentation. POS Software built for a courier service turns that into a number you can act on, and you also file a compliant eTIMS invoice on every sale automatically.
What to look for in POS Software for a courier service
- Offline mode that keeps the queue moving during outages. This matters for a courier service because of shipment tracking across destinations.
- M-Pesa built in so payments reconcile themselves. This matters for a courier service because of proof of delivery collection.
- eTIMS filing included, not a paid add on. This matters for a courier service because of customer complaints and resolution.
- Live reports you can open from your phone. This matters for a courier service because of international documentation.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real courier service example
A Nairobi courier service handling 200 shipments daily cannot prove delivery or resolve customer complaints without clear records.
- Shipment tracking across destinations.
- Proof of delivery collection.
- Customer complaints and resolution.
- Sell in seconds on a phone, tablet or the free Veira terminal.
- Take Buy Goods, Paybill and Pochi la Biashara payments at the till.
- Keep selling offline and sync the moment the network returns.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Corporate and international customers need detailed proof of delivery and compliant invoices.
A POS rings up each sale, takes M-Pesa and cash, prints a receipt and updates stock in one step. Here is what that looks like with Veira:
- Sell in seconds on a phone, tablet or the free Veira terminal
- Take Buy Goods, Paybill and Pochi la Biashara payments at the till
- Keep selling offline and sync the moment the network returns
- File a compliant eTIMS invoice on every sale automatically
Related questions
Frequently asked questions
Is POS Software hard to set up for a courier service?
Does it keep working offline?
Does it handle M-Pesa for a courier service?
Is it KRA eTIMS compliant?
How much does POS Software cost for a courier service in Kenya?
Can it run more than one courier service?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one courier service or several across Kenya, Veira gives you point of sale that fits the trade instead of fighting it. Book a free demo and see it work with your own local same-day delivery.