What Supplier Management Software does for a e-commerce & online retail store
Supplier management software tracks purchase orders, supplier contacts, payment terms, delivery schedules and stock reorder points in one system. For a e-commerce & online retail store, the value shows up exactly where the work is hardest.
An online retailer manages inventory across physical and digital channels, requiring real-time sync. E-commerce margins are 25 to 45 percent, with shipping and payment fees as major costs.
Online retailers need eTIMS invoicing, consumer protection compliance, and data privacy certification. Veira handles that as part of the same sale, so compliance is not a separate evening job.
E-Commerce & Online Retail Stores run differently, and the software should too
A generic till misses the details that decide whether a e-commerce & online retail store makes money. These are the ones that matter:
- 1
The daily reality
Inventory across multiple channels. Supplier Management Software built for a e-commerce & online retail store turns that into a number you can act on, and you also keep track of purchase orders from creation through delivery and payment.
- 2
Where the margin leaks
Order fulfillment and delivery. Supplier Management Software built for a e-commerce & online retail store turns that into a number you can act on, and you also never miss a delivery date: get alerts when orders are due, and confirm receipt when goods arrive.
- 3
What slows the counter
Customer support and returns management. Supplier Management Software built for a e-commerce & online retail store turns that into a number you can act on, and you also manage payment terms: know which suppliers need cash on delivery and which offer 30-day terms.
- 4
What buyers expect
Payment gateway reconciliation. Supplier Management Software built for a e-commerce & online retail store turns that into a number you can act on, and you also compare prices across suppliers so you order from the cheapest option each time.
What to look for in Supplier Management Software for a e-commerce & online retail store
- Purchase order creation and tracking from order to delivery. This matters for a e-commerce & online retail store because of inventory across multiple channels.
- Supplier contact and payment term management. This matters for a e-commerce & online retail store because of order fulfillment and delivery.
- Delivery date reminders so you know when to expect stock. This matters for a e-commerce & online retail store because of customer support and returns management.
- Price comparison across suppliers for the same item. This matters for a e-commerce & online retail store because of payment gateway reconciliation.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real e-commerce & online retail store example
A Nairobi e-commerce business with KES 50,000 daily sales cannot sync inventory across platforms or track customer fulfillment.
- Inventory across multiple channels.
- Order fulfillment and delivery.
- Customer support and returns management.
- Keep track of purchase orders from creation through delivery and payment.
- Never miss a delivery date: get alerts when orders are due, and confirm receipt when goods arrive.
- Manage payment terms: know which suppliers need cash on delivery and which offer 30-day terms.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Online retailers need eTIMS invoicing, consumer protection compliance, and data privacy certification.
Supplier management software tracks purchase orders, supplier contacts, payment terms, delivery schedules and stock reorder points in one system. Here is what that looks like with Veira:
- Keep track of purchase orders from creation through delivery and payment
- Never miss a delivery date: get alerts when orders are due, and confirm receipt when goods arrive
- Manage payment terms: know which suppliers need cash on delivery and which offer 30-day terms
- Compare prices across suppliers so you order from the cheapest option each time
Frequently asked questions
Is Supplier Management Software hard to set up for a e-commerce & online retail store?
Does it keep working offline?
Does it handle M-Pesa for a e-commerce & online retail store?
Is it KRA eTIMS compliant?
How much does Supplier Management Software cost for a e-commerce & online retail store in Kenya?
Can it run more than one e-commerce & online retail store?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one e-commerce & online retail store or several across Kenya, Veira gives you supplier management that fits the trade instead of fighting it. Book a free demo and see it work with your own online product catalog.