M-Pesa for business

Does Pochi la Biashara charge the customer?

Updated June 2026

Short answer

No. Customers paying you through Pochi la Biashara are not charged a fee to send the money. Standard M-Pesa business terms apply on your side, and Safaricom can revise them, so confirm the current details in the M-Pesa app.

More detail

Free payment for the customer is part of why Pochi works for small traders. There is no reason for a buyer to hesitate at the point of paying.

As your business grows, weigh Pochi against a Buy Goods till that connects to a POS, so you also get receipts, staff control and automatic reconciliation.

Related questions

Who can use Pochi la Biashara?
It is aimed at small sole traders such as kiosks, riders and market sellers who want customer payments separate from personal money.

Veira gives Kenyan shops one calm app for selling, M-Pesa, KRA eTIMS and stock, with a free terminal. Book a demo and see it set up for your trade.

Read more

Terms explained

More M-Pesa for business questions