What Supplier Management Software does for a courier service
Supplier management software tracks purchase orders, supplier contacts, payment terms, delivery schedules and stock reorder points in one system. For a courier service, the value shows up exactly where the work is hardest.
A courier tracks shipments by sender, recipient, weight, value and urgency level. Courier margins are strong on express and international services but thin on local delivery.
Corporate and international customers need detailed proof of delivery and compliant invoices. Veira handles that as part of the same sale, so compliance is not a separate evening job.
Courier Services run differently, and the software should too
A generic till misses the details that decide whether a courier service makes money. These are the ones that matter:
- 1
The daily reality
Shipment tracking across destinations. Supplier Management Software built for a courier service turns that into a number you can act on, and you also keep track of purchase orders from creation through delivery and payment.
- 2
Where the margin leaks
Proof of delivery collection. Supplier Management Software built for a courier service turns that into a number you can act on, and you also never miss a delivery date: get alerts when orders are due, and confirm receipt when goods arrive.
- 3
What slows the counter
Customer complaints and resolution. Supplier Management Software built for a courier service turns that into a number you can act on, and you also manage payment terms: know which suppliers need cash on delivery and which offer 30-day terms.
- 4
What buyers expect
International documentation. Supplier Management Software built for a courier service turns that into a number you can act on, and you also compare prices across suppliers so you order from the cheapest option each time.
What to look for in Supplier Management Software for a courier service
- Purchase order creation and tracking from order to delivery. This matters for a courier service because of shipment tracking across destinations.
- Supplier contact and payment term management. This matters for a courier service because of proof of delivery collection.
- Delivery date reminders so you know when to expect stock. This matters for a courier service because of customer complaints and resolution.
- Price comparison across suppliers for the same item. This matters for a courier service because of international documentation.
A notebook and a basic till, or Veira
| Notebook or basic till | Veira | |
|---|---|---|
| Counting stock | By hand, rarely matches the shelf | Live by item, branch and value |
| M-Pesa at the counter | Checked on a separate phone | Matched to each sale automatically |
| eTIMS invoices | Typed in later, if at all | Filed on every sale, even offline |
| Knowing your numbers | A monthly guess | Live margin and takings on your phone |
A real courier service example
A Nairobi courier service handling 200 shipments daily cannot prove delivery or resolve customer complaints without clear records.
- Shipment tracking across destinations.
- Proof of delivery collection.
- Customer complaints and resolution.
- Keep track of purchase orders from creation through delivery and payment.
- Never miss a delivery date: get alerts when orders are due, and confirm receipt when goods arrive.
- Manage payment terms: know which suppliers need cash on delivery and which offer 30-day terms.
Every sale on Veira files a compliant KRA eTIMS invoice, online or offline. Corporate and international customers need detailed proof of delivery and compliant invoices.
Supplier management software tracks purchase orders, supplier contacts, payment terms, delivery schedules and stock reorder points in one system. Here is what that looks like with Veira:
- Keep track of purchase orders from creation through delivery and payment
- Never miss a delivery date: get alerts when orders are due, and confirm receipt when goods arrive
- Manage payment terms: know which suppliers need cash on delivery and which offer 30-day terms
- Compare prices across suppliers so you order from the cheapest option each time
Frequently asked questions
Is Supplier Management Software hard to set up for a courier service?
Does it keep working offline?
Does it handle M-Pesa for a courier service?
Is it KRA eTIMS compliant?
How much does Supplier Management Software cost for a courier service in Kenya?
Can it run more than one courier service?
Based on KRA eTIMS regulations and interviews with 5,000+ Kenyan businesses
Whether you run one courier service or several across Kenya, Veira gives you supplier management that fits the trade instead of fighting it. Book a free demo and see it work with your own local same-day delivery.