M-Pesa payments

M-Pesa vs Bank Transfer (EFT / RTGS)

Updated June 2026

Verdict

M-Pesa wins on speed and ubiquity for everyday business payments. Bank transfers win on cost for large amounts and for sending money between businesses with bank accounts. Most Kenyan SMEs use M-Pesa for daily operations and bank transfer for payroll and supplier settlements above a threshold.

M-Pesa vs Bank Transfer (EFT / RTGS): feature by feature

M-PesaBank Transfer (EFT / RTGS)
SpeedInstant, 24/7Same day (RTGS) or 1-2 days (EFT)
Cost for small amountsLow to moderate per Safaricom tariffOften higher flat fee
Cost for large amountsCapped fee, but can add upOften lower percentage cost
Requires bank account?No, works phone to phoneYes, both parties need accounts
Works at night / weekendsYes, always onRTGS is business hours only
ReversalLimited, requires Safaricom processCan be reversed with bank
Supplier acceptanceNear universal in KenyaRequired for formal invoices above KES 1M
Record keepingM-Pesa statement + POS recordBank statement, easier for auditors

How to choose

Choose M-Pesa if
  • Paying a supplier quickly, any time of day or night
  • Settling amounts under your daily M-Pesa business limit
  • Paying casual workers or drivers without a bank account
Choose Bank Transfer (EFT / RTGS) if
  • Paying salaries or large supplier invoices where the bank rate is lower
  • Transactions that need a formal bank record for audit purposes
  • Amounts that exceed M-Pesa transaction limits

More detail

The crossover point varies by business but most shops use M-Pesa for anything under KES 70,000 and bank transfer above that, purely on cost grounds.

For payroll, a combination works well: bank transfer for salaried staff, M-Pesa for casual workers paid daily or weekly.

Frequently asked questions

Can I pay suppliers by M-Pesa?
Yes, and most small suppliers prefer it. For large registered suppliers, a bank transfer with a formal invoice is often required for their own accounting.
Which is better for paying staff?
Bank transfer for salaried staff on payroll. M-Pesa for casual workers, riders or anyone without a bank account.

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Terms explained

More M-Pesa payments comparisons