How to File KRA Returns on Your Phone in Kenya (2026)

KRA's iTax portal works in a mobile browser, and the KRA M-Service app supports common tasks like filing nil returns, checking your PIN and accessing services. For a simple return, nil or a straightforward individual income tax return, your phone is entirely sufficient.

More complex returns that rely on Excel templates (such as detailed VAT or PAYE uploads) are easier on a computer, because filling and uploading a spreadsheet on a phone is fiddly. But the figures behind them can be prepared on mobile if your business software is mobile-first.

For most Kenyan business owners who run their operation from a phone, the practical pattern is: keep your records and eTIMS data on mobile business software, file simple returns directly on your phone, and use a computer for the heavier template uploads.

For nil and simple returns, this works entirely on mobile.

1. 1

   Step 1: Open iTax on mobile

   In your phone browser go to itax.kra.go.ke, or open the KRA M-Service app. Both let you log in with your KRA PIN and password.

2. 2

   Step 2: Log in

   Enter your PIN and password. Reset the password from the same screen if needed; the link goes to your registered email.

3. 3

   Step 3: Choose the return

   For a nil return, choose File Nil Return. For a simple income tax return, choose File Return and the resident individual obligation.

4. 4

   Step 4: Fill and submit

   Enter the required details (minimal for nil; your income and tax for a simple return) and submit. iTax issues an acknowledgement.

5. 5

   Step 5: Pay if needed

   If a balance is due, generate the e-slip and pay by M-Pesa directly from your phone, which is one of mobile filing's biggest conveniences.

6. 6

   Step 6: For complex returns, prepare on mobile, upload on desktop

   For detailed VAT or PAYE template uploads, prepare the figures in your mobile business software, then do the spreadsheet upload on a computer if that is easier.

Veira is fully mobile, so you manage your business and your compliance from your Android. Your eTIMS invoices, sales and payroll figures live on your phone, reconciled and ready, so whatever you file, the numbers are at your fingertips.

For a Kenyan owner who runs everything from a phone, that means compliance fits how you already work, no desktop required for day-to-day records, from KES 2,999 a month.