More detail
Your sales, stock and eTIMS records live with your account, not only on the terminal, so a hardware problem does not lock you out of your business. Sign in on another device and you carry on where you left off.
Every plan also comes with a 30-day money-back guarantee. For repair or replacement of a faulty terminal, reach the team on WhatsApp and they will guide you through the next step.
Related questions
Can I keep selling if the terminal fails?
Yes. The same account runs on a phone, tablet or browser, so you can keep selling and filing eTIMS from another device.
How do I report a faulty terminal?
Contact Veira support on WhatsApp and the team will help you resolve it.
Veira gives Kenyan shops one calm app for selling, M-Pesa, KRA eTIMS and stock, with a free terminal. Book a demo and see it set up for your trade.