Running your shop day to day

What do I do if the power goes out while trading on Veira?

Updated June 2026

Short answer

The terminal runs on a removable battery built to last a full trading day, so a power cut does not stop you. Keep a charged spare and hot-swap it without powering down or losing the sale, so a blackout never becomes a closed shop.

More detail

Power cuts are a fact of trading in Kenya, so the terminal is designed around a battery rather than a wall socket. You are not tied to a power point during busy hours.

A charged spare is the whole trick: swap it mid-shift and keep selling while the other tops up. The sale in progress is not lost in the change.

Related questions

Can I swap the battery while selling?
Yes. The battery is hot-swappable, so you change to a charged one without powering down or losing your sale.
How long does the battery last?
It is built to last a full trading day on a single charge. Keep a charged spare for long days and busy shifts.

Veira gives Kenyan shops one calm app for selling, M-Pesa, KRA eTIMS and stock, with a terminal included on annual billing. Book a demo and see it set up for your trade.

Need help, or want to talk it through first? Chat with us on WhatsApp

Read more

Terms explained

More Running your shop day to day questions