Running your shop day to day

What do I do if the power goes out while trading on Veira?

Updated June 2026

Short answer

The terminal runs on a removable battery built to last a full trading day, so a power cut does not stop you. Keep a charged spare and hot-swap it without powering down or losing the sale, so a blackout never becomes a closed shop.

More detail

Power cuts are a fact of trading in Kenya, so the terminal is designed around a battery rather than a wall socket. You are not tied to a power point during busy hours.

A charged spare is the whole trick: swap it mid-shift and keep selling while the other tops up. The sale in progress is not lost in the change.

Related questions

Can I swap the battery while selling?
Yes. The battery is hot-swappable, so you change to a charged one without powering down or losing your sale.
How long does the battery last?
It is built to last a full trading day on a single charge. Keep a charged spare for long days and busy shifts.

Veira gives Kenyan shops one calm app for selling, M-Pesa, KRA eTIMS and stock, with a free terminal. Book a demo and see it set up for your trade.

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