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KRA eTIMS and ETR

Is eTIMS down right now?

Updated June 2026

Short answer

If your invoices suddenly stop confirming, eTIMS itself may be having a temporary outage, but the more common cause is your own internet or a PIN/activation issue. We cannot show a live KRA status here. The quick test: if other websites load fine on the same connection and your details are correct, the problem is more likely on KRA’s side, and the right move is to keep selling offline and let invoices sync when service returns.

More detail

KRA’s systems do occasionally go down for maintenance or load, so a genuine outage is possible. Before assuming that, rule out the everyday causes: confirm your device is actually online, that the KRA PIN is active for eTIMS, and that you are not seeing an error code like 90001 that points to your registration rather than KRA being down.

The important thing is that a short eTIMS outage should not stop your business. With an offline-capable point of sale you keep serving customers, the invoices queue as pending, and they confirm automatically once KRA is reachable again. If you suspect a real outage, avoid re-entering the same sale repeatedly, since that creates duplicates when the backlog finally clears.

Free tools for this
eTIMS Readiness Checker for Kenyan Businesses

Related questions

How do I tell if it is eTIMS or my internet?
Open any other website on the same connection. If those load and your PIN details are correct, the issue is more likely on KRA’s side than yours.
What should I do during an eTIMS outage?
Keep selling on an offline-capable system. Invoices queue as pending and sync to KRA automatically once service is restored.
Will an outage make me non-compliant?
A genuine KRA outage is outside your control, and a system that queues and later syncs every invoice keeps your record complete. Keep a record of sales made during the downtime.

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Read more

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eTIMS Common Errors and How to Fix Them
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eTIMS Kenya: The Complete Guide for Businesses in 2026
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How to Generate an eTIMS Invoice (With a Worked Example)
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Solution
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Terms explained
eTIMS (Electronic Tax Invoice Management System)

More KRA eTIMS and ETR questions

Can eTIMS work without internet?What happens if eTIMS is down?Do I need eTIMS if I am not VAT registered?Is ETR still mandatory in Kenya?How long does eTIMS registration take?Can I use eTIMS on my phone?