What is STK Push?
STK Push (SIM Toolkit Push) is an M-Pesa feature where a payment request is sent directly to a customer's phone as a prompt; the customer enters their M-Pesa PIN to approve it, without needing to manually key in a till or paybill number.
A real Kenyan example
A customer checks out at a shop, the cashier enters the amount and the customer's phone number into the POS, and the customer receives an STK Push prompt on their phone to confirm payment with their PIN.
Why it matters
STK Push speeds up checkout and reduces payment errors compared with a customer manually dialling a till or paybill number, and it gives the business an instant, verifiable payment confirmation tied to the specific sale.
How Veira helps
Veira can trigger an STK Push directly from the till for a customer's phone number, so payment and the sale record are confirmed together, with no manual reconciliation.