More detail
The worst response to an outage is a system that blocks the sale until it reconnects, turning a short network blip into a queue of frustrated customers.
Offline-first means the counter keeps moving and nothing is lost. When the line is back, the queue clears on its own. Aim to reconnect the same day so the queue stays short.
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Related questions
Do I lose sales during an outage?
No. Each sale is stored on the device and syncs when the connection returns, so nothing is lost.
Do queued invoices file by themselves?
Yes. eTIMS invoices queued during an outage file automatically once you reconnect.
Veira gives Kenyan shops one calm app for selling, M-Pesa, KRA eTIMS and stock, with a terminal included on annual billing. Book a demo and see it set up for your trade.
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