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Succession, whether to family or a manager, fails when the knowledge walks out with the owner. Written, structured records make the business itself the asset, not just the person running it.
The more your day to day runs through one system, the smoother any handover: the new hand can see the numbers, the stock and the patterns from day one.
Related questions
Why not just explain it verbally?
Memory leaves with you. A clear record of sales, stock and suppliers lets the next person run the shop without relying on what you happened to remember.
Can I give a successor their own access?
Confirm staff and access options with the team so a successor can be added with the right level of access as they take over.
Veira gives Kenyan shops one calm app for selling, M-Pesa, KRA eTIMS and stock, with a free terminal. Book a demo and see it set up for your trade.