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Inventory, sales and staff

How do I keep a record of who owes me money?

Updated June 2026

Short answer

Keep one consistent record, whether a dedicated book or a phone note, with four things per entry: the customer name, the amount, the date given, and the date due. Update it the instant credit is given and the instant it is paid, so the list always shows the true outstanding total.

More detail

The mistake is scattering credit across receipts, memory and side notes. One place, updated immediately, is what makes the total trustworthy.

Review it on a fixed day each week. That rhythm turns chasing debt from an awkward surprise into a routine, and keeps small amounts from piling up into a problem.

Related questions

Book or phone?
Either works. What matters is using one consistent place and updating it the moment credit is given or settled.
Does Veira keep this record?
Confirm with the team whether a customer-credit record is part of the app today. In the meantime keep one clear separate list.

Veira gives Kenyan shops one calm app for selling, M-Pesa, KRA eTIMS and stock, with a terminal included on annual billing. Book a demo and see it set up for your trade.

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