Running your shop day to day

How do I give a discount on a sale in Veira?

Updated June 2026

Short answer

Apply the discount to the sale before taking payment, and it is recorded against that sale and the cashier who made it. Because discounts are tracked per login and shift, a genuine markdown is fine, while a pattern of unusual discounts gets flagged so it does not quietly become a leak.

More detail

Discounts are a normal part of trading, but they are also a common cover for shrinkage. The value of recording them per cashier is that the honest ones are invisible and the suspicious patterns stand out.

So you can give a customer a fair price without losing the thread of who discounted what, which protects margin without slowing the counter.

Related questions

Are discounts tracked?
Yes. Each discount is recorded against the sale and the cashier, so genuine markdowns are fine and unusual patterns get flagged.
Can I see who discounted what?
Yes. Discounts tie to a cashier login and shift, so they trace back to a specific person.

Veira gives Kenyan shops one calm app for selling, M-Pesa, KRA eTIMS and stock, with a free terminal. Book a demo and see it set up for your trade.

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