More detail
A counter tool has to work fast for everyone serving, including staff who are not comfortable with a lot of text. The selling flow is meant to be simple and repeatable.
The honest approach is to raise it during onboarding so the team can set you up around how you and your staff actually work, rather than assuming everyone reads English fluently.
Related questions
Is the till hard to learn?
Can my staff be trained?
Veira gives Kenyan shops one calm app for selling, M-Pesa, KRA eTIMS and stock, with a free terminal. Book a demo and see it set up for your trade.