More detail
The fear with any single device is that losing it loses everything. Because your data lives with the account and syncs, a lost phone is a hardware problem, not a lost-records problem.
It is still worth knowing the recovery and security steps in advance, so ask the team how to sign in elsewhere and how to lock out a missing device.
Related questions
Do I lose my records with the phone?
How do I secure a lost device?
Veira gives Kenyan shops one calm app for selling, M-Pesa, KRA eTIMS and stock, with a free terminal. Book a demo and see it set up for your trade.