What eTIMS means for manufacturers
A manufacturer sells mostly to other businesses: distributors, wholesalers and retailers, usually in bulk and often on credit. That B2B nature makes the buyer KRA PIN essential on every invoice, because the buyer claims the input VAT, and it makes credit tracking and accurate large invoices central to the operation.
Manufacturers also sit on both sides of VAT: they pay input VAT on raw materials and charge output VAT on finished goods, reclaiming the difference. Clean eTIMS records on the sales side, matched to the input VAT on purchases, are what keep a manufacturer's VAT position correct.
VAT treatment for a manufacturer. Most manufactured goods are standard-rated for VAT, so a manufacturer charges output VAT on sales and shows it on the eTIMS invoice, while reclaiming the input VAT paid on raw materials and inputs. Some inputs or finished goods may be zero-rated or exempt depending on the product, so the treatment must be set per item.
Because the input-output VAT mechanics are central and product treatments vary, set each finished good to its correct rate, keep purchase invoices for input VAT, and confirm the current position for your products with KRA.
Running a manufacturer brings its own compliance demands. The specific ones that matter for eTIMS are:
- Sales are largely B2B, so the buyer PIN goes on every invoice
- Bulk sales on credit need accurate invoices and balance tracking
- Input VAT on materials is reclaimed against output VAT on sales
Get these right and eTIMS runs quietly in the background of your manufacturer. Get them wrong and you face rejected invoices, disallowed expenses for your customers, and exposure during a KRA review.
Deadlines and penalties for manufacturers: KRA has phased eTIMS in, and from 2026 the income-validation rules mean an expense not supported by a compliant invoice can be disallowed. For a manufacturer that cuts both ways. Your own purchases need compliant supplier invoices to be deductible, and your customers need a compliant invoice from you to claim what they spend with you. Non-compliance can attract penalties under the Tax Procedures Act, disallowed input VAT, and lost business from customers who insist on a valid invoice.
There is no separate eTIMS deadline that singles out manufacturers. The practical answer is that you should already be issuing compliant invoices, because the cost of not doing so, in penalties and lost deductible expenses, grows the longer you wait. Confirm the current deadlines and penalty amounts with KRA, as they change.
What a manufacturer needs to be eTIMS-ready:
- An active KRA PIN and the correct tax registration for your turnover
- Every product or service mapped to its correct tax treatment
- A reliable way to capture the buyer KRA PIN for business customers
- A compliant system that issues invoices, works offline, and reconciles M-Pesa, so compliance happens as you trade
Record-keeping is the other half of the job. Beyond issuing invoices, a manufacturer should keep its eTIMS records, and the supplier invoices behind its own purchases, organised and reconciled. KRA can review records going back several years, so the goal is a system where every sale and purchase is already captured and searchable rather than reconstructed from receipts in a drawer. That is the difference between a quick review and a stressful one.
For manufacturers, eTIMS is not extra admin if the system does it for you on every sale.
How manufacturers get eTIMS-ready
A practical path for a manufacturer in Kenya. Work through it in order.
- 1
Confirm the KRA PIN and VAT registration
Ensure an active KRA PIN and VAT registration, since manufactured goods are generally standard-rated and you reclaim input VAT.
- 2
Set up finished goods with the right rate
Configure each product with its correct VAT treatment so output VAT is charged correctly per item.
- 3
Capture the buyer PIN on every B2B sale
Capture the buyer KRA PIN so distributors and retailers can claim the input VAT on what they buy.
- 4
Invoice bulk and credit sales compliantly
Issue a compliant eTIMS invoice at the sale, track the customer balance for credit, and use credit notes for returns.
- 5
Track input VAT on purchases
Keep compliant purchase invoices for raw materials so input VAT is reclaimed against output VAT.
- 6
Reconcile and file
Reconcile sales and purchases so your VAT position and filing summarise records you already hold.
- 7
Train whoever rings up a sale
Compliance only holds if the people taking payment use the system every time. Show staff how to issue a compliant invoice, when to capture a buyer PIN, and how to handle refunds with a credit note, so no sale at your manufacturer slips outside eTIMS.
- 8
Keep records reconciled, then file from real data
Reconcile sales against M-Pesa, cash and bank as you go, so at filing time your return is a summary of records you already hold rather than a month-end reconstruction. This is where a manufacturer saves the most time and avoids errors.
- 9
Confirm the current rules with KRA
Rates, thresholds, exemptions and deadlines change. Before relying on a specific figure, confirm the current position for your manufacturer at kra.go.ke or with your tax adviser, so your invoices stay correct as the rules move.
eTIMS vs manual records for a manufacturer
| With eTIMS (Veira) | Manual records | |
|---|---|---|
| Recorded for KRA | Automatic on every sale | No |
| Customer can claim the cost | Yes, compliant invoice | Often rejected |
| VAT / exemption treatment | Correct per item | Error-prone |
| Buyer PIN for business clients | Captured at the sale | Usually missing |
| Filing | A summary of recorded data | A month-end reconstruction |
| Works offline | Yes, syncs to KRA later | Not applicable |
eTIMS mistakes manufacturers make
Omitting the buyer PIN on B2B sales
Distributors and retailers cannot claim input VAT without their PIN on your invoice, and will return it for correction.
Issuing handwritten invoices for bulk orders
Large B2B orders need compliant eTIMS invoices, not handwritten notes, so buyers can claim and you stay compliant.
Not tracking credit balances
Credit sales need the invoice at the sale and a tracked balance. Without it, you lose sight of who owes what.
Missing input VAT on materials
Keep compliant purchase invoices so input VAT is reclaimed. Lost purchase records mean lost reclaims.
One tax rate for a varied product range
Products can differ in treatment. Set each finished good correctly rather than applying one rate.
Waiting for a deadline before getting compliant
Every uncompliant sale is unrecorded income and a customer who cannot claim. Waiting only grows the gap you have to explain later. Getting a manufacturer compliant now is cheaper than catching up under pressure.
Choosing software that cannot work offline
Connectivity is not guaranteed everywhere in Kenya. If your system stops issuing invoices when the line drops, you either stop trading or fall out of compliance. Pick a system that records offline and syncs to KRA later.
A manufacturer owner gets compliant
A food manufacturer in Thika supplied distributors and retailers, invoicing bulk orders on credit with handwritten delivery notes. Distributors needed compliant invoices with their PINs to claim input VAT, and the handwritten notes meant they could not.
The manufacturer adopted Veira. Each bulk sale now issues a compliant eTIMS invoice with the buyer PIN and correct output VAT, credit balances are tracked, and returns use credit notes. Purchase invoices for inputs are kept so input VAT is reclaimed.
Production and distribution ran exactly as before, but distributors could finally claim their input VAT, the manufacturer's VAT position became clean, and credit stopped being managed on scraps of paper.
Trading without eTIMS-compliant tax invoices risks KRA penalties, blocked VAT input claims for your customers, and receipts a business buyer cannot expense.
Veira signs every sale to KRA eTIMS automatically, so each receipt is compliant the moment it prints, with no separate device to reconcile.
How Veira handles eTIMS for manufacturers
Veira is built for Kenyan businesses like manufacturers. It issues a compliant KRA eTIMS invoice automatically on every sale, applies the right tax treatment per item, captures the buyer KRA PIN for business customers, and reconciles M-Pesa and Pochi payments to each sale. It runs on a free handheld terminal or the phone you already own, and keeps working offline, recording sales locally and transmitting to KRA when the connection returns.
For a manufacturer, that means compliance happens as you trade, not as a separate evening of paperwork. Onboarding takes a weekend, with local support to help you switch from whatever you use now. See how Veira works for manufacturers, or book a free demo. It runs from KES 2,999 a month, with a free terminal included and a 30-day money-back guarantee.
Switching is low-risk. There is a 30-day money-back guarantee, no expensive hardware to buy, and the system runs on a phone you already own, so a manufacturer can move from manual or non-compliant invoicing to fully compliant KRA records in a weekend. If you sell across more than one location or counter, Veira keeps every outlet on the same compliant system and the same reporting, so the whole manufacturer reconciles as one.
Frequently asked questions
Do manufacturers in Kenya need eTIMS?
How is VAT handled for a manufacturer?
Why does the buyer PIN matter on a manufacturer's invoice?
How do I invoice bulk sales on credit?
How do I reclaim input VAT on raw materials?
Can Veira handle a manufacturer's B2B invoicing?
Does a manufacturer below the VAT threshold still need eTIMS?
How much does eTIMS software cost for a manufacturer?
What happens if a manufacturer does not use eTIMS?
Does eTIMS work offline for a manufacturer?
Can a manufacturer issue eTIMS invoices from a phone?
How long does it take to set up eTIMS for a manufacturer?
How do I switch my manufacturer to Veira?
Is eTIMS mandatory for a small manufacturer?
What is the difference between eTIMS and the old ETR machine?
Does a manufacturer need a separate eTIMS device?
Can my accountant access my manufacturer eTIMS records?
eTIMS for manufacturers comes down to recording each sale through a compliant system with the right tax treatment, and Veira does exactly that without extra work. See how Veira works for manufacturers, or book a free demo. Always confirm current KRA rules and rates at kra.go.ke, as they can change.