eTIMS

eTIMS and Withholding Tax in Kenya: How They Work Together (2026)

K By Kev 24 June 2026 7 min read
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eTIMS guide

eTIMS and withholding tax is something Kenyan businesses ask about often as KRA eTIMS becomes part of everyday trading. eTIMS and withholding tax are separate but related. You issue a compliant eTIMS invoice for the full value of your supply; if the payment is subject to withholding tax, the customer deducts the WHT, pays you the balance, and remits the WHT to KRA, giving you a withholding certificate. The eTIMS invoice and the WHT certificate are different documents. This guide explains it in plain English, what to do in practice, the mistakes to avoid, and how Veira makes it simple. Rules, rates and steps change, so treat this as a practical map and confirm the current detail with KRA at kra.go.ke.

Key takeaways
  • eTIMS records the supply; withholding tax is applied to the payment, separately
  • Issue the eTIMS invoice for the full value; the customer withholds and remits the WHT
  • Keep the withholding certificate as evidence to claim the withheld amount
  • Confirm current WHT rates and which payments are subject with KRA
On this page▾
  1. How eTIMS and withholding tax fit together
  2. How to handle a transaction with withholding tax
  3. Common mistakes to avoid
  4. A consultant handles withholding correctly
  5. How Veira makes this simple
  6. Frequently asked questions

How eTIMS and withholding tax fit together

Withholding tax applies to certain payments, often professional and service fees and some others, where the paying customer deducts a percentage and remits it to KRA on your behalf, paying you the balance. eTIMS is separate: it is how you record the supply with a compliant invoice. The two interact on the same transaction but are not the same thing.

In practice, you issue a compliant eTIMS invoice for the full value of your supply, with the correct VAT where it applies. If the payment is subject to withholding tax, the customer withholds the WHT from what they pay you and issues you a withholding tax certificate, which is your evidence to claim the WHT against your final tax. So you keep two distinct records: the eTIMS invoice you issued, and the WHT certificate you received. Confirm the current WHT rates and which payments are subject with KRA.

Withholding sits alongside eTIMS rather than inside it, and conflating the two is the usual confusion. Your invoice states the full amount due; withholding is something the payer does when settling it, deducting an amount and remitting it on your behalf. The invoice does not change because the payment will be reduced.

What this means practically is that your records have to track two figures per affected invoice: what was invoiced and what was actually received, with the withholding accounted for as tax already paid rather than as a shortfall or a discount. Businesses that record only the received amount lose the credit, which is a real cost. Confirm current rates and which supplies are affected with KRA.

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How to handle a transaction with withholding tax

A practical path for a Kenyan business.

  1. 1

    Issue the eTIMS invoice for the full value

    Invoice the full value of your supply through eTIMS with the correct VAT. Withholding is applied to the payment, not by reducing your invoice.

  2. 2

    Let the customer withhold and remit

    The customer deducts the WHT, pays you the balance, and remits the WHT to KRA, issuing you a withholding certificate.

  3. 3

    Keep the withholding certificate

    Retain the WHT certificate as evidence to claim the withheld amount against your final tax.

  4. 4

    Reconcile both records

    Match your eTIMS invoices to the payments and the WHT certificates so your records and your tax position are correct.

  5. 5

    Invoice the full amount regardless

    The invoice states what is due. Reducing it to match expected receipt confuses the record and loses the credit.

  6. 6

    Record the withholding as tax paid

    Track invoiced and received separately, with the difference accounted for as tax remitted on your behalf, and keep the certificate against the invoice.

Common mistakes to avoid

Reducing the eTIMS invoice by the WHT

The invoice is for the full value; withholding is applied to the payment. Do not understate the invoice by the WHT.

Losing withholding certificates

The WHT certificate is your evidence to claim the withheld amount. Keep every one you receive.

Confusing eTIMS and WHT as one document

They are separate: the eTIMS invoice records the supply; the WHT certificate evidences tax withheld. Keep both.

A consultant handles withholding correctly

Worked example

A consultant in Nairobi billed a corporate client whose payment was subject to withholding tax. She issued a compliant eTIMS invoice for the full fee with VAT.

The client withheld the WHT, paid her the balance, remitted the WHT to KRA, and gave her a withholding certificate, which she kept to claim against her final tax.

Her eTIMS invoice recorded the full supply and the WHT certificate evidenced the tax withheld, so both her income records and her tax position were correct.

Business impact

Trading without eTIMS-compliant tax invoices risks KRA penalties, blocked VAT input claims for your customers, and receipts a business buyer cannot expense.

Veira signs every sale to KRA eTIMS automatically, so each receipt is compliant the moment it prints, with no separate device to reconcile.

How Veira makes this simple

Veira is built for Kenyan businesses. It issues compliant KRA eTIMS invoices automatically on every sale, applies the right tax treatment per item, captures the buyer KRA PIN, keeps your records reconciled and ready for filing, and reconciles M-Pesa and Pochi payments to each sale.

It runs on a free handheld terminal or the phone you already own, keeps working offline, and runs from KES 2,999 a month, terminal included on annual billing and a 30-day money-back guarantee. See how Veira works, or book a free demo.

Frequently asked questions

How do eTIMS and withholding tax work together?
You issue a compliant eTIMS invoice for the full value of your supply. If the payment is subject to withholding tax, the customer deducts the WHT, pays you the balance, remits the WHT to KRA, and gives you a withholding certificate. The invoice and the certificate are separate documents.
Do I reduce my eTIMS invoice by the withholding tax?
No. The eTIMS invoice is for the full value of your supply. Withholding is applied to the payment by the customer, not by reducing your invoice. Keep the invoice full and keep the WHT certificate.
What is the withholding tax certificate for?
It is your evidence that tax was withheld and remitted to KRA on your behalf, which you use to claim the withheld amount against your final tax. Keep every certificate you receive.
Which payments are subject to withholding tax?
Certain payments, often professional and service fees and some others, are subject to withholding at set rates. The exact list and rates are set by KRA and change, so confirm the current position with KRA.
Does Veira handle this for me?
Yes. Veira issues compliant KRA eTIMS invoices automatically, keeps your records reconciled and ready for filing, and works offline, so compliance happens as you trade rather than as separate paperwork.
Where do I confirm the current rules?
Rules, rates and steps change, and guidance written for an earlier revision stays online reading as current, which is the real hazard. Date what you are reading, then check anything you are about to act on at kra.go.ke or with a tax adviser. A quarterly look, plus a specific check before any change to how you invoice, catches real changes without reacting to every rumour.

eTIMS and withholding tax is straightforward once you know the essentials, and with a compliant system like Veira the day-to-day part is handled for you. See how Veira works, or book a free demo. Reconcile recorded sales against transmitted invoices each month, and most of the compliance question answers itself.

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For more eTIMS guides and compliance resources, visit our free resource site.

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