What happens to our on-premise inventory data if our server hardware fails?

Two things catch businesses out on on-premise setups. A mirrored pair of disks is not a backup, because it protects against one disk dying and not against theft, fire, ransomware or someone deleting the wrong thing. And a backup nobody has ever restored is not a backup either — it is a file of unknown quality. If you run your own server, the useful exercise is to restore last night’s backup onto different hardware and see how long it takes and what is missing.

The failure is rarely the dramatic one. It is usually a machine that will not boot on a Monday morning, with the current month’s stock counts on it and a backup drive somebody unplugged in March. The cost is not the server; it is trading blind while you rebuild what you had.

With cloud software the equivalent question is a fair one to ask the vendor, and it is a different question: where does the data sit, and how do I get it out? For Veira, records sync to your account, so a broken or stolen device does not take your history with it, and selling continues offline and reconciles when the connection returns. Ask any vendor, including this one, to state their backup and retention policy plainly before you commit.